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Jorestech FAQ


What size should I buy?

If you're not sure which size is right for you, we recommend checking the product pictures inside of the product page for sizing information. We provide detailed measurements to help you determine the best fit for you.

Can I cancel my order?

Our return and cancellation policy varies depending on the product that you purchased. If for any reason you wish to cancel an order, we highly recommend reaching out to our customer service team as soon as possible. They'll be able to provide you with all the information you need regarding the cancellation policy for the product you ordered.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.


What types of products does Jorestech® offer?

Jorestech® offers a wide range of safety gear for work and home use, including personal protective equipment (PPE), fall protection, high visibility clothes, and much more. We also offer hard hats, safety glasses, earplugs, work gloves, and other types of safety equipment to meet your needs.

Can Jorestech® products be customized with my company's logo?

Yes, we offer custom printing options for our products including text, logos, and more! This is a great way to promote your brand, increase your product offering, or simply give your PPE a more personal touch.

What is the minimum order quantity for custom products?

We understand the importance of flexibility, so we take orders of all sizes, working with businesses and individuals alike. There is no minimum order quantity for custom products, so you can order as few or as many as you need! Our goal is to help our customers - big or small - achieve their goals while working within their budgets and needs.

How long does it take to receive my order?

The turnaround time for orders varies depending on the product and the customization options selected. Our team will provide you with an estimated delivery date when you place your order.

What is the return policy for Jorestech® products?

We stand behind the quality of our products and want you to be completely satisfied with your purchase. If you receive a damaged or defective product, please contact us within 7 days of receiving your order, and we will provide you with a replacement or refund.

How can I contact Jorestech® customer service?

You can contact our customer service team by website contact form or by calling us at +1-305-594-9000.
Our team will be happy to assist you with any questions or concerns you may have.

Are Jorestech® products OSHA compliant?

We take safety very seriously, and design all our products with OSHA regulations and industry standards - like ANSI and CSA - in mind. You can trust that the safety of your workers is our top priority, and we are committed to providing you with products that comply with, or exceed these requirements.